1. Introduction Welcome to Treasure Fetch Creative LLC ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit www.treasurefetchcreative.com and use our reputation management software and services (collectively, our "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect and How We Collect It We collect several types of information from and about users of our Services, including:
Information you provide to us: Name, email address, postal address, phone number, and billing information when you register for an account or subscribe to our Services.
Client Customer Data: In order to provide our reputation management services, clients may upload lists of their past or current customers (including names, phone numbers, and email addresses). We act solely as a data processor for this information.
Automated Information: As you navigate through our website, we may use automatic data collection technologies (like cookies and tracking pixels) to collect information about your equipment, browsing actions, and patterns (e.g., IP addresses, browser type).
3. How We Use Your Information We use information that we collect about you or that you provide to us:
To present our website and its contents to you.
To provide you with the software, services, and customer support you request.
To process transactions and send related information, including invoices and receipts.
To send automated SMS and email review requests to your customers, strictly on your behalf and at your direction.
To fulfill any other purpose for which you provide it.
4. Disclosure of Your Information We do not sell or rent your personal information to third parties. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
To contractors, service providers, and other third parties we use to support our business (e.g., hosting providers like Cloudflare, CRM platforms like GoHighLevel, and telecom providers like Twilio).
To fulfill the purpose for which you provide it.
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
5. Data Security & Retention We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal information transmitted to our Website. We retain Client Customer Data only as long as necessary to provide the Services or as required by law.
6. Contact Information To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected] or 2108 N ST STE N, Sacramento CA, 95816.
